Cold Chain Delivery

Doorstep cold chain delivery solutions
Customer satisfaction score - 99.975%

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Enquiry

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Starts from
(Single parcel)
$42
Experience
(Cold chain)
10+ years
Temperature zones
supported
3
Delivery by professional
Cold-Chain freight
100 %

Service features

Logistics cost reduction

Professional cold chain home delivery, starting at just HKD$42 per order, saving over 20% on logistics costs.

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Precise temperature control for shipments

Temperature-controlled fleet for optimal shipment condition, incl. K2500, K2900, and 5-ton to 13-ton refrigerated trucks, offering three temperature ranges:

Frozen: -18°C to -12°C
Chilled: 0°C to 4°C
Air-conditioned: 19°C to 25°C

Track your shipments in real time

Real time shipment tracking available on our website, allowing customers and recipients to quickly check the status of their deliveries. Clear and easily accessible information provides a transparent view of the shipment's progress

Track your shipments

Hassle-free delivery arrrangment

Customer-controlled delivery scheduling with time slot options. Each shipment includes a free 3-day short-term storage period and 2 delivery attempts (automatic return and next-day redelivery in case of failed delivery)

Simplified delivery logistics

Flexible multi-parcel and multi-temperature delivery, eliminating duplicate shipping costs and providing businesses with greater logistics flexibility

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超過  5,000位 客戶使用我們的服務

Charges

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Starts at HKD$42

Delivery temperature zone

-18°C to -12°C (Frozen)
0°C to 4 °C (Chilled)
19°C to 25°C (Air-con)

Size and weight limits

Max. weight : 30 KG; weight calculation based on the larger figure - the actual weight and the volumetric weight of shipment
Volumetric weight : L(cm) x W(cm) x H(cm) /6,000
Terms & conditions

Payment options
tailored to customer needs

Flexible cash prepayment and cost effective monthly billing

Suitable for :
i. established E-commerce users
ii. traditional wholesale users

Cash prepayment

Flexible delivery arrangements based on demand, with no set time limit or usage restrictions
Ideal for emerging
i. E-commerce
ii. wholesale professionals

Prepayment

Free doorstep pick-up service provided.
Pick-up appointments can be scheduled until 15:00 daily**
Applicable on working days only
No parking or gate fees required.
All monthly billing customers are exempt from bridge tolls, parking fees, and other associated costs during the delivery period
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Value added services

Customizable value-added services to meet customers' business needs
Cash on Delivery (COD)
Delivery notification via SMS
Pick-up authorization (Pick-up from the non registered address and next-day delivery)
Document return / Shipment return
Order invoice preparation of sender
Other customized services

E-commerce Logistics Solutions

Tailored solutions to address your website's diverse logistics challenges and streamline operations

Integrated warehousing and cold chain logistics solution

Comprehensive frozen warehousing and cold chain solution provided by Jumppoint Logistics, encompassing pick-up from airports or seaports, warehouse management, packaging and processing, warehouse delivery, and last-mile transportation

pick-up from airports or seaports
warehouse management
packaging
warehouse delivery
last-mile transportation
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Efficient delivery of multiple temperature-sensitive items to customers in a single shipment

Efficient multi-parcel, multi-temp shipping for diverse goods. Simplify logistics by sending different temperature-sensitive items together, saving on shipping costs and improving efficiency.

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Say goodbye to manual order placement

Simplify your delivery process with Jumppoint's 2 streamlined options

Jumppoint online ordering platform
API (Application Programming Interface)
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Tailored professional cold chain supply chain services

Jumppoint's customized cold chain supply chain solutions streamline logistics processes and reduce costs for businesses.

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Impressive! The goods arrived in perfect condition, and the delivery was fast and efficient!

Mr. K, the manger of chain Japanese supermarket

Jumppoint is highly professional and their temperature monitoring is meticulous. The goods arrived fresh and their reliability is commendable. Highly recommended!

Jason, the owner of local frozen meat supplier

Stable service and punctual deliveries! Highly satisfied!

Mr. Quan, the owner of a cha chaan teng (Hong Kong-style tea restaurant)

More solutions

Standard Express
Next-day door-to-door express delivery;
Actual weight-based shipping fee & real time tracking
Same-day Express
Same-day door-to-door express delivery, 100% Order acceptance
Parcel collected in the morning, guaranteed afternoon delivery & right to doorstep by the afternoon
Self Pick-up Services
350+ self pick-up points across Hong Kong - incl. Circle K convenience stores
International Economy Express
Covering 125+ cities & regions;
No min. quantity or weight restrictions for shipments
Standard Express
Next-day door-to-door express delivery;
Actual weight-based shipping fee & real time tracking
Same-day Express
Same-day door-to-door express delivery, 100% Order acceptance
Parcel collected in the morning, guaranteed afternoon delivery & right to doorstep by the afternoon
Self Pick-up Services
350+ self pick-up points across Hong Kong - incl. Circle K convenience stores
Cold Chain Delivery
Professional temp-controlled delivery solution: Frozen/ Chilled/ Air-con;
Support on multi-temp & multi-parcel delivery; Comprehensive logistics solutions with cold storage warehousing and airport pick-up services
International Economy Express
Covering 125+ cities & regions;
No min. quantity or weight restrictions for shipments

Elevate your logistics with Jumppoint

Enquire now

Jumppoint Cold-Chain Delivery

Multi-temperature delivery at your choice
Single order for multi-parcel and multi-temperature delivery
Up to 3 days complimentary storage

Get a quote
4
Temperature zones supported
100%
Delivery by professional Cold-Chain freight
99.98%
First delivery attempt success rate
10+
Years Cold-Chain delivery experience

Features of Jumppoint Cold-Chain Delivery

Experienced Cold-Chain delivery crew | Professional Cold-Chain equipments
Single order for multi-parcel and multi-temperature delivery

Single order for multi-temperature delivery

  • Multi-temperature delivery at your choice:
    • -18 to -12°C (frozen), 0 to 4 °C (chilled), 19 to 25°C (air-conditioning) and room temperature.
  • One single order for 2 or more temperature zones and deliver at one-go to save time and cost

3 days complimentary storage and 2 complimentary delivery attempts

  • Up to 3 days complimentary storage for consigned goods (excluding the day of receiving goods)
  • 2 delivery attempts - re-arrange delivery on the next day if the first attempt fails

Industry-top-standard Cold Chain logistics configuration

  • Equipped with multiple K2500, K2900, 5-13 tons refrigerated trucks
  • 100,000 sq ft+ self-operated temperature-controlled storage and distribution centers
  • Earliest delivery within 10 hours with our one-stop fulfillment services

Real-time tracking

  • Real-time tracking the order via website or WhatsApp enquiry
  • Real-time update of order for you to track its status end-to-end

2 payment options catering your different needs

Cash prepayment: more flexible
Monthly payment: better deal

Cash prepayment - for regular users

Flexible delivery arrangement
No expiration date or number of uses

Monthly payment - for users with strong Cold-Chain delivery demand

Free pick-up services:
Reservation on pick-up service ends at 15:00 (working day)

Free parking and gates fees:
Monthly payment users are exempted from road, tolls or any parking fees incurred

Parcel Requirements

Multi-temperature delivery at your choice

Multi-temperature zones

-18 to -12°C (Frozen)
0 to -4°C (Chilled)
19 to 25°C (Air-Conditioning)
Room temperature

Measurement

30KG per order, calculated by actual weight and dimensional weight, the higher shall prevail
Dimensional weight: length (cm) x width (cm) x height (cm) / 6,000
Jumppoint Cold-Chain Delivery Terms & Conditions

Add-on Services

Add-on services

Cash-on-delivery (COD)
SMS delivery notification services
Consignment (received at a non-user registered delivery address)
Return order, return parcel
Valet billing and printing
Valet preparation of consignment note and printing of relevant documents
Other customized services

Activate your Jumppoint  Cold-Chain services by steps

1

Set up your Cold-Chain account

Fill in the account application and user agreement, the account will be activated within 2 working days

2

Dedicated platform to place your order

Order on the online platform
Once order received, Jumppoint teams will arrange parcel pick-up accordingly

3

Real-time order tracking

Track all your order and delivery status via online platform

Real-time shipment tracking and status update

Order Track